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Kentucky Computing Privacy Policy

Because protecting your privacy is very important to Kentucky Computing, we operate our website under the following guidelines to safeguard your personally identifiable information:

Kentucky Computing’s policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Kentucky Computing’s policies and procedures are subject to change.


Data Security
Kentucky Computing will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Kentucky Computing, its partners, its employees and other customers of Kentucky Computing ’s services. To protect the loss, misuse, and alteration of information that is collected from customers, Kentucky Computing has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?
Kentucky Computing may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. Kentucky Computing may also use customer information to provide its customers with system information or information about new or upgraded products.

Modification of customer information
Customers may modify their personal information by logging a Help Desk ticket to make the request.

Domain name customers, who have registered a domain name with Kentucky Computing and wish to change the Technical Contact from Kentucky Computing to another company or change any other registration information, should be able to do so by logging into their eNom account at Kentucky Computing provides all customers with full access to their domain account by sending them their own username and password. It is important to note that customer domain name registration information is made publicly available in the registry of domain names. In the event you lose your eNom password, you can log a Help Desk ticket and we will re-send the password to the email address on the domain registration record.

Will Kentucky Computing ever send me direct mailings?
From time to time, Kentucky Computing may send its customers information about various products and services that may be of interest. We will not send you information of this type without specifically allowing you to "opt out" of such mailings. You can opt out by sending an e-mail to

How do I protect my Personal Information in public forums?
Kentucky Computing may offer interactive forums, such as message boards and chat. Kentucky Computing users should be aware that when they voluntarily disclose Personal Information to other users or to third parties on the Kentucky Computing system, through e-mail, or outside of the Kentucky Computing system, that information can be collected and used by others and may result in unsolicited messages from other members or third parties. While Kentucky Computing strives to protect your Personal Information, Kentucky Computing cannot guarantee the security of any information that you transmit to Kentucky Computing, and you are solely responsible for maintaining the secrecy of any passwords or other account information.

What about privacy on sites that Kentucky Computing links to?
Kentucky Computing may provide links to its partners and other Internet sites. These sites have separate data and privacy practices independent of Kentucky Computing, and Kentucky Computing disclaims any responsibility or liability for their policies or actions.

Disclosure of customer information and communications
Kentucky Computing will not otherwise disclose its customers' personal and account information unless Kentucky Computing has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Kentucky Computing, Kentucky Computing ’s customers, or others, or where Kentucky Computing has a good faith belief that the law requires such disclosure.

Kentucky Computing also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Kentucky Computing stores or transmits for its customers. The circumstances under which Kentucky Computing will disclose such electronic customer communications are when:

- it is necessary in order to provide service to the customer;
- it is necessary to protect the legitimate interests of Kentucky Computing and its customers;
- it is required to cooperate with interception orders, warrants, or other legal process that Kentucky Computing determines in its sole discretion to be valid and enforceable; and
- it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Kentucky Computing and appear to pertain to the commission of a crime.

Kentucky Computing disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Kentucky Computing will, however, review, delete or block access to communications that may harm Kentucky Computing, its customers or third parties. The grounds on which Kentucky Computing may take such action include, but are not limited to, actual or potential violations of Kentucky Computing ’s Acceptable Use Policy.


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