Kentucky Computing will protect the confidentiality
of its customers' information, account information and personal
communications to the fullest extent possible and consistent with
the law and the legitimate interests of Kentucky Computing, its
partners, its employees and other customers of Kentucky Computing
s services. To protect the loss, misuse, and alteration
of information that is collected from customers, Kentucky Computing
has appropriate physical, electronic, and managerial procedures
How is customer information used?
Kentucky Computing may share customer information with
selected partners, for example, to provide customers with information
about products which might be of interest to the customer or to
enable the customer to take advantage of special partner programs.
Kentucky Computing may also use customer information to provide
its customers with system information or information about new
or upgraded products.
Modification of customer information
Customers may modify their personal information by logging a Help
Desk ticket to make the request.
Domain name customers, who have registered a domain
name with Kentucky Computing and wish to change the Technical
Contact from Kentucky Computing to another company or change any
other registration information, should be able to do so by logging
into their eNom account at https://enom.com/myaccount/.
Kentucky Computing provides all customers with full access to
their domain account by sending them their own username and password.
It is important to note that customer domain name registration
information is made publicly available in the registry of domain
names. In the event you lose your eNom password, you can log a
Help Desk ticket and we will re-send the password to the email
address on the domain registration record.
Will Kentucky Computing
ever send me direct mailings?
From time to time, Kentucky Computing may send its customers information
about various products and services that may be of interest. We
will not send you information of this type without specifically
allowing you to "opt out" of such mailings. You can
opt out by sending an e-mail to firstname.lastname@example.org.
How do I protect my Personal
Information in public forums?
Kentucky Computing may offer interactive forums, such
as message boards and chat. Kentucky Computing users should be
aware that when they voluntarily disclose Personal Information
to other users or to third parties on the Kentucky Computing system,
through e-mail, or outside of the Kentucky Computing system, that
information can be collected and used by others and may result
in unsolicited messages from other members or third parties. While
Kentucky Computing strives to protect your Personal Information,
Kentucky Computing cannot guarantee the security of any information
that you transmit to Kentucky Computing, and you are solely responsible
for maintaining the secrecy of any passwords or other account
What about privacy on sites
that Kentucky Computing links to?
Kentucky Computing may provide links to its partners and other
Internet sites. These sites have separate data and privacy practices
independent of Kentucky Computing, and Kentucky Computing disclaims
any responsibility or liability for their policies or actions.
Disclosure of customer
information and communications
Kentucky Computing will not otherwise disclose its customers'
personal and account information unless Kentucky Computing has
reason to believe that disclosing such information is necessary
to identify, make contact with, or bring legal action against
someone who may be causing harm or interfering with the rights
or property of Kentucky Computing, Kentucky Computing s
customers, or others, or where Kentucky Computing has a good faith
belief that the law requires such disclosure.
Kentucky Computing also will not, except for reasons
stated below, disclose to third parties the contents of any electronic
mail or other electronic communications that Kentucky Computing
stores or transmits for its customers. The circumstances under
which Kentucky Computing will disclose such electronic customer
communications are when:
- it is necessary in order to provide service to
- it is necessary to protect the legitimate interests of Kentucky
Computing and its customers;
- it is required to cooperate with interception orders, warrants,
or other legal process that Kentucky Computing determines in its
sole discretion to be valid and enforceable; and
- it is necessary to provide to a law enforcement agency when
the contents are inadvertently obtained by Kentucky Computing
and appear to pertain to the commission of a crime.
Kentucky Computing disclaims any intention to censor, edit or
engage in ongoing review or surveillance of communications stored
on or transmitted through its facilities by customers or others.
Kentucky Computing will, however, review, delete or block access
to communications that may harm Kentucky Computing, its customers
or third parties. The grounds on which Kentucky Computing may
take such action include, but are not limited to, actual or potential
violations of Kentucky Computing s Acceptable Use Policy.
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